Scenario: Your aunty can’t work out how to do something on her laptop, and you live in another state.
Options are to call or email her.
The problem is she’s not very good at following instructions and she wants you to fix it for her. She can’t afford to pay a computer guy to do it.
Here is a great and free program that will help you.
TeamViewer.
This program allows you to access her computer safely through the use of the internet connection. It bypasses firewalls and is quite easy to use.
To begin computer support:
On your friends’ and family members’ computers
Ask your friend or family member to install the TeamViewer Full Version in their computer.
Ask your friend or family member to share their TeamViewer ID and password.
You can connect to your friend’s or family member’s computer.
On your computer
Install the TeamViewer full version software.
On your computer, enter the TeamViewer ID of your friend or family member under the heading “Control Remote Computer”.
Click the “Connect to partner” button.
Enter the TeamViewer password of your friend or family member.
You can work on that computer as if you were sitting directly in front of it.
That’s it.
I have used this program many times and it is very helpful.
Here is the download page: TeamViewer Downloads.
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