Frequently Asked Questions by our Customers
Q: What area’s of Adelaide do you service?
A: We cover all metropolitan area’s of Adelaide.
Q: How much do you charge?
A: We charge a simple hourly rate of $80 per hour for residential customers. If a service is finished within the hour, a minimum payment of 1 hour is required.
Jobs performed on weekends will incur higher costs.
Q: Do you charge a call out fee?
A: No, not unless the travel is outside of our normal service area. A $30 call out fee will apply, if this is the case. See our service map to verify.
Q: What form of payment do you accept?
A: Cash, direct deposit or paypal.
Q: Where are you based?
A: Reynella, but travel all the way up to the North of Adelaide for some customers.
Q: Can you supply tuition?
A: Yes, we supply tuition on the basic use of PCs, general software, email setup & internet usage.
Q. What if the repairs can’t be completed onsite?
A. It’s rare, but sometimes our repair services can’t be completed onsite. If your job can’t be completed onsite, we will
diagnose the problem and contact you to discuss further, on what action is required. We will keep you up to date throughout the repair process.
A. Yes. You can view it at this page https://tfpcservices.net/privacy-policy/