Q: What area’s of Adelaide do you service?
A: We cover all metropolitan area’s of Adelaide.
Q: How much do you charge?
A: We charge a simple hourly rate of $100 per hour for business clients, $80 per hour for residential customers, and Seniors get a discounted rate of $70 per hour. If a service is finished within the hour, a minimum payment of 1 hour is required. Jobs performed on weekends will incur higher costs.
Q: Do you charge a call out fee?
A: No, not unless the travel is outside of our normal service area. A $30 call out fee will apply, if this is the case. See our service map on our Contact page to verify.
Q: What form of payment do you accept?
A: Cash, direct deposit or paypal.
Q: Where are you based?
A: Reynella, but travel all the way up to the North of Adelaide for some customers.
Q: Can you supply tuition?
A: Yes, we supply tuition on the basic use of PCs, general software, email setup & internet usage.
Q. What if the repairs can’t be completed onsite?
A. It’s rare, but sometimes our repair services can’t be completed onsite. If your job can’t be completed onsite, we will
diagnose the problem and contact you to discuss further, on what action is required. We will keep you up to date throughout the repair process.
Q. Does this site have a Privacy Policy?
A. Yes. You can view it at this page https://tfpcservices.net/privacy-policy/